Kempston Car Hire Privacy Policy

Data Collection Practices

We gather and manage various types of personal information, including:

How Your Information is Used

Your personal information is utilized for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity to confirm you meet our rental standards. We also oversee the vehicle collection and return process, along with processing payments and managing any necessary deposits and charges.
• Customer Engagement for Service Fulfillment:
  • Delivering booking confirmations, updates, and essential rental details. Addressing your inquiries and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest in Kempston:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement through Legitimate Interests:
  • Evaluating website interactions to enhance user experience and functionality. Conducting assessments to improve our vehicle fleet and service offerings.
• Compliance with Legal Regulations:
  • Adhering to local laws, regulations, and tax obligations. Preventing fraudulent activities and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Kempston Car Hire Partnerships: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are committed to safeguarding your data.

Kempston Car Hire does not share your personal information with third parties.

Data Protection Standards

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This encompasses the use of encryption, access controls, secure servers, and routine security evaluations. Nevertheless, no method of internet transmission or electronic storage can guarantee total security.

Data Retention Policy

At Kempston Car Hire, we keep your personal information only for as long as needed to achieve the purposes for which it was collected. This includes compliance with legal, accounting, and reporting obligations. The duration of retention will depend on the specific type of information and the context in which it is processed.

Your Rights in Kempston

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information on record.

Contact us to exercise your privacy rights.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content. You can adjust your cookie preferences directly in your browser settings at any time. This allows you to control your online experience while using our services in Kempston.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our operations or legal obligations. Any updates will be published on this page along with a new "Last Updated" date. We recommend that you check this policy periodically to stay informed.

Contact Kempston Car Hire

For inquiries regarding our Privacy Policy or data practices, please reach out: